1. Overview
    We understand that circumstances may change, and you may need to cancel your order. This policy outlines the conditions under which an order can be canceled.
  2. Cancellation Period
    Customers may cancel their orders within 2 hours of placing them. After this period, orders may be processed and shipped, making cancellation impossible.
  3. How to Cancel
    To cancel an order, please contact our customer service team via email or phone. Provide your order number and the reason for cancellation. Our team will assist you in processing your request.
  4. Refunds
    If the order is canceled within the specified period, a full refund will be issued to the original payment method. Please allow 5-7 business days for the refund to reflect in your account.
  5. Exceptions
    Certain items may be non-cancellable due to their nature (e.g., personalized products, perishable goods). These exceptions will be clearly stated at the time of purchase.
  6. Changes to the Policy
    We reserve the right to modify this cancellation policy at any time. Any changes will be communicated through our website.

For any further questions regarding our Order Cancellation Policy, please do not hesitate to reach out to our customer service team. Thank you for your understanding.