SECTION 1 – WHAT DO WE DO WITH YOUR INFORMATION?
When you make a purchase from our store, we collect personal information such as your name, address, and email address as part of the transaction process. Additionally, when you browse our store, we automatically receive your computer’s Internet Protocol (IP) address, which helps us understand your browser and operating system.
Email Marketing (if applicable): With your consent, we may send you emails regarding our store, new products, and updates.
Text Marketing and Notifications (if applicable): By providing your phone number during checkout, you consent to receive text notifications about your order, including abandoned cart reminders, as well as marketing offers. Text messages will not exceed 10 per month, and you can unsubscribe by replying “STOP.” Standard message and data rates may apply (for US and Canada).
SECTION 2 – CONSENT
How do you get my consent?
When you provide personal information to complete a transaction, verify your credit card, place an order, or arrange for delivery or returns, we imply your consent to collect and use that information for the specified purpose. If we seek your information for secondary reasons, such as marketing, we will ask for your explicit consent or provide an option to decline.
How do I withdraw my consent?
If you change your mind after opting in, you may withdraw your consent for us to contact you or for the continued collection, use, or disclosure of your information at any time by contacting us at Contact@Frediana.co.uk.
SECTION 3 – DISCLOSURE
We may disclose your personal information if required by law or if you violate our Terms of Service.
SECTION 4 – HOSTINGER
Our store is hosted by Hostinger Inc., which provides the online e-commerce platform for selling our products and services. Your data is securely stored through Hostinger’s databases and applications, protected by a firewall. We do not store customer credit card details or share customer information with third parties. If you use a direct payment gateway, Hostinger will store your credit card data, encrypted in compliance with the Payment Card Industry Data Security Standard (PCI-DSS). Your transaction data is retained only as long as necessary to complete the purchase and is deleted thereafter. For more information, please refer to Hostinger’s Terms of Service and Privacy Statement.
SECTION 5 – THIRD-PARTY SERVICES
Generally, third-party providers will only collect, use, and disclose your information as necessary to perform their services. However, certain providers, such as payment gateways, have their own privacy policies regarding the information we provide for purchase-related transactions. We recommend reviewing their privacy policies to understand how your personal information will be handled. Note that if you proceed with a transaction involving a third-party service provider, your information may be subject to the laws of the jurisdiction where that provider is located.
Links:
When you click on links on our store, they may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.
SECTION 6 – SECURITY
To protect your personal information, we implement reasonable precautions and follow industry best practices to prevent loss, misuse, access, disclosure, alteration, or destruction. If you provide credit card information, it is encrypted using secure socket layer technology (SSL) and stored with AES-256 encryption. While no method of transmission over the Internet is 100% secure, we adhere to PCI-DSS requirements and implement additional industry standards.
SECTION 7 – COOKIES
We use cookies to enhance your experience on our website. Here is a list of cookies we utilize:
- _session_id: Unique token for session information.
- _Hostinger_visit: Persistent for 30 minutes, records visit statistics.
- _Hostinger_uniq: Counts visits by a single customer, expires at midnight the next day.
- cart: Stores information about your cart contents for 2 weeks.
- _secure_session_id: Unique token for session security.
- storefront_digest: Used for password-protected shops.
By using our website, you consent to third parties processing your IP address for location purposes related to currency conversion, and you agree to have that currency stored in a session cookie.
SECTION 8 – AGE OF CONSENT
By using this site, you confirm that you are at least the age of majority in your state or province of residence, or that you have given consent for any minor dependents to use this site.
SECTION 9 – CHANGES TO THIS PRIVACY POLICY
We reserve the right to modify this privacy policy at any time. Changes will take effect immediately upon posting on the website. If we make significant changes, we will notify you here to ensure you are aware of what information we collect, how we use it, and under what circumstances we may disclose it. If our store is acquired or merged with another company, your information may be transferred to the new owners.
QUESTIONS AND CONTACT INFORMATION
For inquiries regarding access, correction, amendment, or deletion of your personal information, or to register a complaint, please contact our Privacy Compliance Officer at Contact@Frediana.co.uk.
Monday-Friday 10 AM to 9 PM
50 Consett Rd Consett DH8 8BB, United Kingdom
Contact@Frediana.co.uk
+44 70 5799 4296